Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
New customer here... whenever I click "My o2" I'm met with Error 500 "It looks like something's gone wrong"not sure what to do... the "contact us" page doesn't let you contact o2.
Hello. The o2 chat seems to be out of action at the moment, can anyone answer my question. My Samsung Smart phone tells me the my 'device memory is almost full'....'clear cached data for all apps'. I only use whatsapp but its my partner's old phone s...
Afternoon all, Does anyone have a phone number for Customer Services please? They seem to deliberately make it hard to actually talk to a real person. Not such a good experience when dealing with a phone company. Thanks
Hi I am an O2 customer and have just changed to a new sim only deal. My question is, Do I get Disney+ free for 6 mths with a sim only deal and If I do how do i download the programmes. Thanks Jamie
Hi I've recently changed numbers but I've found myself recently getting charged too much?. It says I've got a bill coming up on the 20th of may charging me £58 but on the 12th of may £62 came out of my bank account but my new sim deal is only mean't ...
I have 3 O2 phone accounts and they are all shown on the one paperless bill. The last contract I undertook has claim back payments I need to send them a print out of the relevant bill to claim as the current bill shows Vat for all the phones how can ...
I cant seem to get past the screen to view the phones i can upgrade to even though earlier today i could ive tried the website and app... it just stays on a acreen with a buffering symbol
My contract with o2 is due to expire and I would like to go on one of their sim only plans, when I rang o2 they said I can do this through the app. It says on my app I can upgrade on o2 refresh to get a new phone but I don’t need a new phone. When I ...
Hi, I'm looking for a place in MyO2 account where I can see the details of my contract i.e. when it started and/or ends. I can only find the section where I can view my bills. Does anyone know if this information is available through your online acco...
Hi all, I've recently switched from Three to o2 and am having difficulties activating Wifi Calling. If I try switching it on from my iPhone settings, it tells me to contact O2 to allow Wifi Calling on this account. I've gone through all the help docu...
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