Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi,Wonder if anyone can help. Last month i signed up for a new 12month data contract for 18GB data. Niwni know what with Christmas and ordering online i have spent some time online but when i look on My 02 app it lists just my unlimited phone time an...
Hi, Where can I print out official formal billings which are included my full name and the address ?Thank you.
Hi I’ve started a new contract with 02 on 31st December 2020.I was a previous customer 3 years ago and decided to come back.My phone number has transferred over and I have downloaded the 02 app.When I try to sign in on the 02 app it says error and se...
I had a new phone for Christmas and my original sim is too big, can I order a new sim with same number to fit Honor 10 Lite model HRY1-LX1 Please let me know as I am sure your shops are not open at this difficult time.
Hi there, I don't think I have chosen the correct Board.. but I am not sure which one I should have. I am trying to call my friend in Cuba for while now and I am not able to.I used to be able to, back in 2019(still same number and I did not change an...
I use an iPhone SE and have a 24 month O2 unlimited 5GB contract which I purchased from a 3rd party supplier as they offered a lower cost than dealing wih O2 direct for the same contract.I have heard a rumour that 3rd party suppliers provide slower d...
I am trying to set up sharing data for 3 phones that have. When you look at the process suggested for selecting phones to share items, I am not being given the option to select the phones to share data. Has anyone experienced this problem and resolve...
Hi!I'm moving to Germany at the end of February. I was wondering if I would be able to carry my contract over to Germany or if it would be better to pay of the rest of my contract beforehand and what would be the best way to do that?Or are there any ...
Hi I have received an Apple Watch this week but have since changed my mind. It's still in the original packaging and hasn't been switched on. I didn't receive a returns label and can't see anywhere online where I can find the return address Can anyon...
Is the online chat facility down today? The Start chat box is just greyed out.
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