My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8637 Views
  • 1 replies
  • 1 kudos

I want to buy a device and new contract, but O2 bringing up old address

Hi, I used to be an O2 customer, I switched to another provider last year and the service is terrible so i want to move back to O2. I have chosen a new phone and a monthly plan in the O2 section of the shop, added the PAC code so i can keep my origin...

laura8273 by Level 1: Joiner
  • 1180 Views
  • 7 replies
  • 0 kudos

Resolved! Payment

How do I contact someone to take the direct debit as it failed last week ?

Garycowan by Level 1: Joiner
  • 755 Views
  • 4 replies
  • 0 kudos

Resolved! Number Change

I recently changed from giffgaff to o2. To keep my number the same I got in touch with o2 and filled in a form with my sim number, current number and the number i want to keep. On my o2 account it says my old number is back (the one I wanted) however...

Darby by Level 1: Joiner
  • 1085 Views
  • 2 replies
  • 0 kudos

emails

I have been unable to send or receive emails for 5 days. My iphone and ipad both say account error verify that you have the correct account info in mail settings which I have. I have deleted the password and re entered it. thank you

Liz70 by Level 1: Joiner
  • 682 Views
  • 3 replies
  • 0 kudos

Problems with my o2

Hi there ive been experiencing issues with my device plan for a few months it keeps saying its overdue and no matter how many times i speak to someone about it it still isnt sorted id like to raise a complaint also i spoke to another network provider...

Resolved! Can't access my bills - My O2 isn't working!!

Hi, How do I access my previous bills, if My O2 isn't working? I have a bill coming up soon and I want to see it on my laptop. Help would be much appreciated. Thanks in advance.

Cazzaworld by Level 1: Joiner
  • 2040 Views
  • 14 replies
  • 0 kudos

Unable to get to MyO2 to check data balance

For the last weel I have had this error message whenever I try to check my data balance on myO2.I am using Firefox on GNU Linux. (MX19) Who's daft enough to use windwoes these days? Secure Connection FailedAn error occurred during a connection to mym...

Resolved! Not working

I’m trying to get in contact with an advisor at O2 directly to change my tariff or upgrade my data allowance, as MyO2 is currently not working. I’ve spoke to the automated bot via 202 and it’s sending me a link that’s working, the chat option is offl...

PJHogan93 by Level 1: Joiner
  • 879 Views
  • 5 replies
  • 0 kudos

Resolved! Data

Why is the add ons being carried on I only wanted for one month this needs to be cancelled

Resolved! Change phone but keep number

I have my personal mobile.I purchased a phone from O2 for an employee who has left the company.I want to know if I can use his monthly allowance but keep my number and cancel my own personal account

KW2 by Level 1: Joiner
  • 1079 Views
  • 5 replies
  • 0 kudos