Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I needed to get hold of someone the other day but I don’t have a data plan. So I topped up my phone to £10 credit like usual, only to be greeted 10 hours later that the £10 had been deducted from my account and instead had been signed up to a recurri...
Hi I sent my phone to O2 to be repaired. I was given a tracking ID. Where on O2 do I put in my tracking ID? So confused.
Hi,How can I see my usage (details of phone numbers, time, duration, time and phone numbers of sending messages ) in O2 account?
Hi, I ordered iPhone 12 Max Pro which switched my network from 4G to 5G. Before I received the device my 4G service was already deactivated.Today I received 5G SIM and handset, but I am unable to swap my number or even the SIM is not getting activate...
Hi i want finish my contract, i dont want eny morę PayU konthly, but i want still keep my numer. But pay and go. I Wat top up wiem i want and need.
Hi there! I'm thinking of upgrading my iPad and was wondering if I can use the same sim in my phone?
i HAVE an email telling me my payment is late - 14.37 I click to go to site, yet NOWHERE is there ANY BILL FOR 14.37i DON'T know what it is, after signing in and checking bills and payments, it is not showing me anything is due and nothing for that a...
Hey, I changed my plan about 3 weeks ago, and my plan is to have 150gb of data but I’ve just revived a text to say that I have used 80% of it and I’ve gone to check on the app and it still says I have 150gb to use? Was I suppose to receive a new sim ...
I had to pay £150 upfront when I took out my contract and was told that after 3 successful payments It would be refunded or put on my account as credit but my fourth payment has just come out. Any idea how to chase this up?
I am looking for a phone contract for my son, is there a way of adding him onto my contract? I am also an NHS worker, would he qualify for discount?
