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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancellation of numbers

Cancellation of numbers. I would like to give up two phone numbers because I have returned to Poland for good. What should I do? I've already sent an email but I was told they couldn't do it. xxxxx xxxxx xxxxxxxxxxx I don't use this number anymore em...

Resolved! SIM card transfer to new phone samsung

Hi there,I have a new Samsung phone and I would like to transfer the data to my new samsung phone i did swap my SIM card but it is showing not network , and on my IPhone is not SIM card but still working ? How can I transfer the data from IPhone to s...

No service

Hi, I currently have no internet or service on my phone. I can’t revive or send out any call. This is really frustrating as I’ve got a lot to do.

Resolved! Owners

how i can change the owners?

Resolved! Remove O2 Online Profile

Hi Everyone I'm not an O2 customer but I mistakenly created an O2 profile ("My O2") when I was trying to access a wi-fi hotspot yesterday on my Android phone. I now know I do not need an O2 profile and want to remove it. I've just spent over an hour ...

Resolved! can't change may detals wrong number on my account need help urgent

I just log in to my o2 account and I can't change may detals wrong number on my account need help urgent

Resolved! Changing account name and date of birth

Hello, quite a few years ago my mother set me up on a 02 contract using her name and date of birth. However I now want to be able to have my name and date of birth on this account as I want to be able to keep my number. Is there anyway this would be ...