My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8658 Views
  • 1 replies
  • 1 kudos

Resolved! Wrong date of birth

Hello I was just checking my account and I noticed that my date of birth is wrong its shows 17.03.1993 but its 17.03.1994

Aldis by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 cant find My orders

Hi I cant seem to find any information on the My O2 website regading my order. I also cant find the online chat really poor that we have no means of contacting anyone about this. Would be great if someone can point me in the right direction. Thanks

Carly17 by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring my old phone number

Can I get help to transfer my old number to use on my new phone with O2

MarkSF by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Resolved! bill

15 pounds

tracy12 by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! Sim card

Hi I need to order a new SIM card for my phone contract. I got a new phone couple weeks ago with my insurance but they never sent a SIM card. Can you send out a SIM card on the phone number ending 638.Thankyou Billy

Resolved! Unidays airtime discount

Hi There I bought a new phone contract instore a week ago and was told I could get the 20% off my airtime bill by logging into UniDays and texting the code to the specific number shown (61202), I have tried to do this numerous times now and keep gett...

RhysParry by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Resolved! O2 app problems.

I can't get into the My O2 app, and I've tried everyting suggested to me. I've messaged on O2 Facebook, but getting a reply, takes ages. Also, when I logged in first time to set a new password, it said I would get a confirmation code, which didn't ha...

Robm1955 by Level 1: Joiner
  • 673 Views
  • 2 replies
  • 0 kudos

Resolved! Paying a bill

Hii was with 02 but I am not now but owe a billbut I can’t find how to ?

Vivienne by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi there it’s me jawad I am struggling too pay I got paid sick pay really less money this time I need a bit mor time

Jawad by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos