Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Dear Team, I paid upfront for my device ([personal details removed by mod]) on 15/11/21. I then started a sim only contract for 2 years, however, the female advisor arranged for me to have unlimited data just for one month which she clarified could b...
I have just left O2 and both my numbers have been ported to my new provider, however I need to see my old bills in order to submit a cashback claim
Hi Can someone tell me how to start a 'live chat' on the myo2 website
I can't start an o2 chat for a refund. I'm going round in circles trying to log onto the app, and accessing the chat... Getting the error message: It can take upto 48 hours if you're new to o2. It's been about a week. Is there a number I can call on ...
I've just ordered a new iPhone 12 through O2 and it's arrived with lots of paperwork in a little box with no plug to charge it with. Shouldn't I have been sent one ? It's absolutely impossible to contact O2 about it
Hello On November 16, I called O2 to end my contract. They told me that my number would work for about a month and then it would stop. On November 16 I resigned, on November 19 I paid a monthly subscription. It's December and they text me that I have...
End o2 contrct
I've an existing SIM only contract, however there is a good offer here:https://www.mobilephonesdirect.co.uk/handset/samsung/galaxy-s21-plus-5g For a Samsung 21 on contract on o2 £29 per month with £79.99 upfront for the handset. Can I order this and ...
I’m still waiting on an iPad I ordered in the 7th November, iv paid the £20 upfront fee and has confirmation of my order but nothing since then, also Iv downloaded the app but it won’t let me sign in and on my account it says I have no orders! Can so...
Help I’m tearing my hair out.I have a pay as you go number that I want to transfer to my pay monthly.I’ve filled in the form and had a no reply standard email saying there’s a problem and to contact through webchat.I can’t find any webchat and have n...
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