My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9631 Views
  • 1 replies
  • 1 kudos

Resolved! cant download my billing

Can't get website to download my billkeep getting the following error messageDiagnostic Information URL: /Billing/eaO2/ChangeDashboard.do?pageName=PreviousBills&account=1001862892&return_url=https%3A//billing.o2.co.uk/bill?disambiguation_id=7f1f1f1e-...

Denise70 by Level 1: Joiner
  • 1335 Views
  • 3 replies
  • 0 kudos

Resolved! Overdue money

Hi, I recently closed my account down on the 17th of December 2021 as my husband and I moved to Australia. I was promised that the account would close down 30 days later and the final owing amount of around £600 would be taken from my account. You ha...

MN by Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

Resolved! Bill

Hello, I am trying to get a record of my bills since August to submit as expenses. Kind regards, Ellen

Resolved! How to see my data usage for my O2 SIM?

I recently took out an O2 SIM deal with unlimited data. However I want to see how much data I am actually using. Where can I find that data ? It does not appear on the 'My O2' dashboard as far as I can see.

fatsad by Level 1: Joiner
  • 10897 Views
  • 2 replies
  • 0 kudos

Resolved! O2 esim pack

hi i am trying to order an O2 esim pack, but cannot find the link on the website to get one posted out to me, can anyone help, thanks

paulburgh by Level 1: Joiner
  • 664 Views
  • 1 replies
  • 0 kudos

Resolved! Pre-Orders with O2

Good morning all,I placed a pre-order with O2 on the 15th Feb for the Galaxy tab S8 Ultra, the order was confirmed but I've heard nothing since. I understand the tablet isn't released until the 25th, but would the order still be processed beforehand?...

Jme by Level 1: Joiner
  • 922 Views
  • 2 replies
  • 0 kudos

Resolved! What if scammers are O2 employees?

Someone from O2 sent me an upgrade without my consent! Someone from O2 said they will collect it from me and I got suspicious. They asked me to post to their address when I said I’m not home. Mossi singh35 Rugby StreetWOLVERHAMPTONWV1 4PGI spent hour...

Danni8 by Level 1: Joiner
  • 874 Views
  • 4 replies
  • 0 kudos

Resolved! Change date of birth

Hi, I was just wondering if I could change some person details on my account if that’s ok please?

Dolcie by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! PAYG Abroad - Czech Republic

Hey, Do I need to do anything to use my PAYG O2 abroad? Going to the Czech Republic for a few days - Will I get charged anything extra or have to get a travel bundle or anything like that for mobile data/texts/phone calls? Thanks

noclueguy by Level 1: Joiner
  • 656 Views
  • 3 replies
  • 0 kudos