My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8662 Views
  • 1 replies
  • 1 kudos

Resolved! billing

Good Afternoon. Please can you tell my you have taken £36.44 out of my bank for number [Removed] as this is suppose to have been cancelled thanks.

Darren9 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Resolved! Does anyone know how to access live chat

There is no link within My02 as detailed on the 'Can I speak to a live agent with Chat' page on the O2 website. It advises that "Yes you can, once logged into My Account, Live chat is available from the bottom of the My Account home page. Just click ...

Hello02 by Level 1: Joiner
  • 24330 Views
  • 6 replies
  • 0 kudos

Resolved! Missing headphones

i got my order now but why didn't I get the headphones because so was Samsung 22plus and the headphones

Loredana by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Resolved! Change Address

hi dear my address is changed I tried to change but When I putted New Address not Change just showed me ' you putted Wrong address try again' I tried to many times but I couldn't Change. Could you Please change my Address . My new Address is : [Remov...

Fatemeh by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong email

Hi, I've just taken out a new sim only deal with o2 but after placing my order and entering into a contract I've realised I entered the wrong email (missing one letter in my email) I now cant sign In to my o2 account to change my email as the verific...

Resolved! Sony payment

Hello On my bill is stated that I've brought something from Sony. I have no idea what this is about but I never brought anything. Thank you

KINIA by Level 1: Joiner
  • 1776 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

Why is my balance -£184.00

Kyle8 by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi, I was wondering if you could help me as I’m in a bit of a situation. I’ve changed jobs and waiting to be paid my first pay check, my phone has been cut off and someone advised me about a “promise to pay” scheme. I was wondering if this would be p...

Krista1 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my O2 SIM

I wold like to cancel my O2 SIM please and I want to keep my phone number

Tiff1 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos