Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I'm off to Spain, is roaming in this area free?
I've received a sms message which says I that I am currently out of my minimum contract term and that I can choose to stay on the same tariff or move tariff. I wish to stay of the same tariff. Do I need to do anything ? I can't see an option to remai...
I want to know my number
I have 2 handsets and the 2nd wont link to MyO2 account. I have tried to link it but it doesnt show up. Any Ideas?
Hello,I have a situation where I have to top-up O2 phone number abroad, however, I can't do it online due to me not having a UK bank card. Unfortunately, the phone number has run out of the previously toped-up amount. Is it possible to top it up and ...
Hi i have been asked by my phone insurance company to provide the following: Please provide proof of usage in respect of this device. You need to contact your network provider to request this. This is not an itemised phone bill. Proof of usage should...
I have just purchased a new Samsung Tablet which comes with a free pair of Samsung Buds, how do i claim these as they were not in the box with the tablet My order number is ms-xxxxxxxxx Thankyou Martyn [Mod edit: Please do not post order numbers on t...
A direct debit is due to come out tomorrow for £38.79 which I don’t recognise as my usual ones are due for the 11th of this month?
Hi would it be possible to have itemised bills from January 2019 - April 2020 for mobile number please?
Hello,I changed to O2 pay as you go last week and my internet is working but it still isn’t allowing me to make calls or send texts which are included in my plan. How can this be fixed?
