My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8531 Views
  • 1 replies
  • 1 kudos

Resolved! Move number to new phone

How do I move my mobile number over to a new phone and sim

SNicho by Level 1: Joiner
  • 700 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

Hi, I swap my phone today and I lost signal. From 5 hours I don’t have signal. When I want login to my o2 service I need to put PIN but that’s impossible because I am without signa so I didn’t get any pin. Could you please help me ?

Magda5 by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! Cheapest sim only

I need unlimited calls and. Texts. Low internet use. Any ideas. I’m looking for no more than 15 per month

Wrennflo by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! New account issues

does 02 have an online chat which I can speak to a human assistant? thanks

VG2 by Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

Resolved! AIRTIME REWARDS

Hi, I've tried to activate/redeem my £5.00 airtime rewards. But it seems that it hasn't gone off my bill??

Resolved! Data roaming

I have arrived in Spain I received the message to say data roaming is on from 02. My roaming is on in settings but if I try to use any data it says I need turn it on?

Jennied0 by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hello

Krencius by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

Resolved! Order

I’ve ordered a new phone however I want to change my order - how can I do this! It says product is out of stock at moment anyway but I didn’t know if there is anyway online I can edit my order

Gem19 by Level 1: Joiner
  • 602 Views
  • 4 replies
  • 0 kudos

My data is not working

Hello hi I just paid for the data n I still not getting mobile data still can you help?

Mrina by Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos