Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
How do you change your delivery address?
Hey so i just crossed over from croatia into Montenegro and before I even got the text About the data usage all my data top up balance was instantly used which was 35£ worth. I legit rushed to turn off data roaming but I dont think its fair that O2 h...
I recently cancelled as I have never used the sim. I had a lengthy chat about it and they said I wouldn't be charged because I've never used the sim card under my cooling off period. But lo and behold I've been charged £12 for something I've never us...
Hi there, I’ve been overcharged for my last bill how do I resolve this? thanks
Hi guys, can we vote to O2 accept extra payment through the app? jesus it’s been 4 days I’m trying to settle my account. Just wanna pay everything, phone, iPad, watch. What’s the problem to make a extra payment than my monthly payments?
I am trying to transfer my old number to my new number but apparently my ‘details provided in the form are mismatched’
I have left the UK and I am unable to download the O2 app or call 202 to cancel my pay as you go sim. Please advise on how I can alternatively cancel. Thanks.
I was recently a victim of Fraud, this person purchased an iPad pro, i contacted o2 immediately 13th June, but this item is still appearing on my account thanks
I recently received an email confirmation saying my o2 recycle was successful and this would show up on my device plan in 10 days. It is still not on my plan. Can this be looked at as I received the email on the 6th June
Hi, i would like to lower my tariff as I don’t even use half of it so I’m paying for nothing
