Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello, I've got a door to door swap booked for the 5th, I assume the courrier will provide the returns label.Do I need to package the phone up my self or will the courier give me a box/bag to do so? The person on the chat just said to remove all my p...
Told every month their is a mast problem but it looks more like my g4 cable has been rebooted ready for upgrade to g5 in my area but it is not helpful when phones call are garbled and connecting to Internet is hit and miss
I've had this sim a few months now and never get coverage! The checker always says damaged mast in your area...last month 1 got £20 credit. Will I get this every month until you can actually provide a service that I signed up for, if not it will need...
Up until April I was on pay as you go and I had rewards of £60+ I then changed to sim only pay monthly I thought my bills would be paid from my rewards.can you help please..J reed
Quite simply, can I use Switch Up if I'm on the Refresh Tariff? I've phoned O2 and used Live Chat, neither could help, it's quite a simple question!
Hi
I’ve just returned to 02 with a new phone/number etc. i need to access the app, they sent a code to my new number, all good. Then for security check they’ve sent a code to a number I haven’t had for years. Each time I click on contact us, I get the s...
Recent contact with O2 just proves what I’ve always thought – all contact centres are no good!So I’m working overseas and using my mobile for calling UK or UK co’s are calling me so as expected call charges are going through the roof.Receiving 1 or 2...
O2 staff have just confirmed to me that wifi calling is enabled on my O2 account but I don't think its working. there are times when I'm connected to wifi and I can't make an outgoing call. wifi calling is enabled on my phone, I've checked and double...
I have a problem regarding paying my bill. I have been trying to pay it. However, my number has been disconnected. Therefore, I am not receiving any code on my number that is sent in order for me to access my bills and be able to pay the fee online.
