Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Does anyone know where O2 "hide" the amend payment card details on My O2? The website just drives you round in circles as they do their best to hide it from you
is there an easy way of doing this?
My son has a new PAYG sim and i have added it to my02 with the rest of the families names but it just shows up as the number and there is no way to edit/add a nikname to the number this was possible previosuly ? I have tried on both the App and via a...
I AM experiencing daily calls from nmbers 01514560706 and 01615201781 stating they are from 02 and want me to upgrade my telephone and usage. Are these individals from 02 or are they scammers?
On the 29th of August, 2022, I foolishly purchased an Alcatel Linkzone personal hotspot device that didn't work. I returned to my local shop in St Albans to get help with the device and then when it still didn't work, I returned a few days later to r...
My O2 app not displaying any information other than my phone number and “it looks like somethings gone wrong” as well as date and amount of next billAura…unfortunately I’m not able to help you with that etc etcO2 help advise deleting and reinstalling...
Hi I have a basket open where I need to pay an additional deposit, I won't be ready to pay the deposit until this time tomorrow so I've left my basket open. Will it reset or can I go back to it to pay the deposit?
Number ported - took 6 days - 4 weeks later I still cannot receive calls or texts.After 5 lengthy calls trying different resets and promise of calls back I have been told there was a fault with the mast in my area. Requested to cancel and was told I ...
On my O2 the billing address is for my new address but O2 instructed DPD to deliver to a very old address of mine. How can I amend the address under which the account was opened?
Going round in circles, where do I change my billing address ?
