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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! One of my pay as you go devices has disappeared from the device list in myo2. How do I add it back?

One of my pay as you go devices has disappeared from the device list in myo2. How do I add it back so that I can manage it? It’s my sons device and I top it up using myo2. I last topped it up on 03/05/23 so not that long ago. However it’s suddenly di...

Resolved! Contact

I have been with o2 for a few years my new contract from 6th September 2021 I have had nothing but issues. This includes signal, reviving and making calls, texts and 4g/5g issues I have been in contact with o2 regarding these things. Iv had replaceme...

How to get a Better Deal to my current contract.

More info (Highlight to read)More info (Highlight to read)My contract expired ina one day. How to get a better deal when I got a contract with 40GB, unlimited minus and text for 19 82 per month? My contract expired ina one day. How to get a better de...

Resolved! 02 rewards

Why cant i save my O2 rewards

Resolved! my bill

ive been sent a bill for £30 but i cancelled my account 2 months ago by phone , so why am i getting a bill

Resolved! Ear buds

Bought a new phone so i have been sent a code from o2 for free ear buds. Code doesnt wirk HELP

SIM not latching to the network in India - International roaming not available ?

login

I cannot login to myo2 on my Phone (Samsung A510) just get the message 403 Forbidden. any ideas why.

Resolved! paying my final bill

i need to pay my final bill as i have switched my number over and i cant get on to my account

Resolved! paying bill

something went wrong with my last bill and the payment did not go through, now my line is frozen and i need to make the payment asap.... i tried calling costumer services but can't make any phone calls, i tried to chat but the chat does not respond,,...

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