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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8513 Views
  • 1 replies
  • 1 kudos

Many many phone calls from o2 agents about upgrades are intrusive

How do we stop the agents ringing every day who are o2 appointed agents thathave been given our details and push for upgrades this is unpleasant , scary, offensive plain wrong, who agrees with me, how can we make 02 stop this?!

Roberto1 by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

O2 app

Cannot log in to my o2 app

Kevr by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Virgin Media to O2 migration and App log In issue

Unable to log in to My O2 app after the migration from virgin media sim. Every time I tried to log in in the app it says something went wrong. I need a solution for this issue.

My o2

I cant log in to my o2 app

Julija2 by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Is this number a legitimate O2 call? 02080404352

I have just received a call purporting to be from O2 at number 02080404352 offering a discounted rate for my monthly payments. I this a legitimate call?

Jeff9 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Suspected phishing email

Hi, I am constantly receiving an email apparently from 'O2 WiFi' asking me to confirm my email address!Is this a scam or real? As clearly O2 know my email address already so why are they asking! Many thanks Rob.

R-o-b by Level 1: Joiner
  • 1863 Views
  • 2 replies
  • 0 kudos

Need help

I am unable to log in to my02 account 

Keisha by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Mobile phone costs from France

Please tell me the costs of using my mobile phone to phone from France (Paris) to England (York)

EWH by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! My app

My app isn’t working I’ve been on the phone and they try n change my password and a don’t think that’s the problem I know my log ins it’s just not letting me long in and saying it would take up to 48 hours and it said that for about a full week now

Laura49 by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Can't log in to my O2 app

Hi, I can't log in to my O2 app. It says something went wrong as asks me to contact O2.

FrankC1 by Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos