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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Logging into my O2

I can’t log into my O2 when I sign in it says to contact you

Account

Won't let me log in

Billing issue

Hi, this is Jeongkil who used to use the number, xxxxxxxxxxxx I left the UK on the 19the of August and asked for the end of using O2 before. However, O2 is billing me again with some extra for late payments this month. I just want to finish using it ...

I have 2 plans xxxxxxxxxxx and xxxxxxxxxxxxxxx

My bills for xxxxxxxxxxxxx are far too much. I thought the spend on this account was capped, can you clarify please as my over all bill including device payment should be £60 not £103. many thanks [Mod edit: Please do not share personal details as yo...

O2 rewards mobile Internet devices

Hi.I've had £9 worth of o2 rewards I needed to use up or lose before October. My only option, was to use it as extra mobile Internet credit.I don't need this on my mobile tariff, but it would be useful on my laptop, which has a sim loaded with 2GB of...

Resolved! Unlock phone

I am currently in New Zealand and need to unlock my phone to allow me to use a New Zealand SIM. Can you do this please: Thank you

O2

Forum Posts

FAQs: My O2

Logging into my O2

Account

Billing issue

I have 2 plans xxxxxxxxxxx and xxxxxxxxxxxxxxx

O2 rewards mobile Internet devices

cant get code

Phone Bill

Resolved! My Google pixel pro 7 is faulty. The screen starts flickering and the screen goes green it seems to

Bill

Resolved! Unlock phone

Customer Services

Spend Cap

Want to now my Device and sim plan contact end dat...

Unable to log in

Nighthawk M6 SIM/account issue