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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Confusion in contract

Hi there,I have an enquiry regarding my contract. I was advised on the 1st of October that I was going to be charged £10 on the 4th of October as per my contract. However I wasn’t then advised that the payment had been done and I was automatically sw...

Payments

Hi , can i take oit money from my O2 account

My o2

It wont let me log on even though i got the phone iver a week ago and transferred everything. Anyone know what to do thanks

Everytime I try and log in it does work

Just doesn’t work when I use my details to log into the app and it’s been longer than 48 hours

Resolved! Afford

I can’t afford to pay is it possible I can get promise to pay I can do this soon

Resolved! Phone

Hi, I've not paid my bill and I'm aware £120 which I'll pay by the end of next week.. It looks like my numbers been taken away.. If I pay the 120 will I get it back My number was (REMOVED)

Resolved! can i get a statement that shows received calls

How do i get a statement that shows calls made and taken

I am out of contract and want to change my tariff

I have received a text saying I am out of my minimum contract term and I can change my tariff. The options provided to change do not meet my needs. How can I find better options without switching to another provider. Jane M

Where is the virtual assistant

My god what with the continual scam calls from "O2" which is clearly not O2. Now you have got rid my standard bill, and also it appears the chat is pushing me to do this. Why pay O2 employees to fix problems when we can get the customers to discuss i...

Resolved! Upgrades

Hello,I would like to get information about my acc

O2

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