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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Outbound calls

Dear O2, is it possible to get my outbound calls for April 2023? So all my outgoing calls and text messages are listed?thanks

Cannot log in to my o2

Unable to log into my o2.

My o2

Error each time I try to log into my 02

Resolved! i need to call O2 from the EU (outside UK) about my bill - what number do i dial?

i need to call O2 from the EU (outside UK) about my bill - what number do i dial?

Device deactivated

I have been trying to get through to o2 and their team since not being able to use my number. I have been in hospital for the past 2 weeks and not understanding what has been going on. Can a consultant find a way to speak to me please

STAC Code

Im trying to leave my old network, theyve given me a STAC code, the form ive tried filling out that requires this STAC code currently doesnt work. Ive contacted customer support, theyve told me I need to speak to my old network to cancel my contract ...

Unable to access my account. App not working

I am unable to access my account. App not working

Resolved! about my last bill

I want to double check a bill on last month 06 september 2023. On of the number (REMOVED) why have a 10 pound extra charges ?

Resolved! unwanted phone calls from o2 call centre

I am totally fed up with daily phone calls from an o2 call centre asking me to get discount by picking up a code and relaying it to them. It is just a preamble to a sales pitch and I continually tell them not to call me again but daily they do. How d...

Resolved! One time code

I am trying to replace my iPhone with a iPhone 15 Pro. I have completed the order but when the one time code is sent to my number (REMOVED) I cannot see it as the screen is unserviceable and therefore blank. Please advise.

O2

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