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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8573 Views
  • 1 replies
  • 1 kudos

Extra charges on my next bill

Hi Iv noticed Iv got 120 extra charges again this month from and betting website which was not me. I can't pay for these if it wasn't me Iv noticed i payed some last month to.

Crostron by • Level 1: Joiner
  • 480 Views
  • 2 replies
  • 0 kudos

Enforcement and termination notice

Hi - I received an enforcement and termination agreement yesterday, dated 16/11/23 I assume this relates to me transferring my phone data to EE. However My o2 account shows not outstanding amount and the letter shows no method of payment Please advis...

My o2 account

I am unable to access my my o2 account 

Gina6 by • Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

cant upgrade online

why cant i upgrade online in my o2?

nicb by • Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Disney+

How do I cancel my Disney+ subscription?

Rebecky by • Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos

upgrade

upgrade 

Shaun84 by • Level 1: Joiner
  • 481 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading

I am trying to upgrade my daughters phone, It's letting me choose the phone but not letting me get past the checkout

KW1023 by • Level 1: Joiner
  • 497 Views
  • 3 replies
  • 0 kudos

Is your website working?

I am looking to upgrade - my account says that I am eligible to upgrade. I want sim only. HOwever when I log onto the website it is all greyed out and I can't add anything to my basket? Is something wrong with the website?

Barbara59 by • Level 1: Joiner
  • 621 Views
  • 3 replies
  • 0 kudos

Cancellation of rolling plan

Hi There, I hope you are well. I want to cancel my rolling plan. I am back in South Africa and longer using O2

Beezo by • Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Payment

Hi i have went through the process of upgrading and when i came to making a payment nothing happens

oly by • Level 1: Joiner
  • 310 Views
  • 2 replies
  • 0 kudos
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