Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

No access to my o2 or international roaming

Since I got my pay monthly contract, I can't log on to the app nor can I access any billing details via browser. I am now currently abroad (within o2 inclusive zone) yet I can't even make any calls despite having roaming included in my plan.

My 02 app

Won't let me login to the my O2 app member of staff said I could login by Monday 21st January

Resolved! Account closing

How can I cancel my O2 bill. I am not able to cancel my current account with another network and will need to cancel this one instead

Resolved! How to request my PAC Code?

Can you please help me, I wish to request my PAC Code as I am now out of contract. Your prompt reply wld be appreciated. RegardsPatricia Arnott.

Resolved! O2 contact phone number?

Can you tell me a phone number to contact O2 re an update please?

My o2 account

Hi there. I'm signing into my o2 account and I have a message that says you cannot find my account details. I am not a new customer, I have been with o2 for years. Can you help please?