My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9645 Views
  • 1 replies
  • 1 kudos

Resolved! Billing

Hi I just paid the balance of £31.34 but my phone bill is £35.92. Can the remaining £4.58 be put on my next bill?

direct debit setup

I have cancelled my direct debit by accident. How do I set it up again? 

Resolved! Paying my bill

I’ve left o2 and need to pay my bill, but it won’t let me sign into my account. Phone number *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Mk821 by Level 1: Joiner
  • 863 Views
  • 3 replies
  • 0 kudos

Resolved! Merging Accounts

Hi.I live in an area of relatively poor signal, and O2 provides the strongest so we've had to to use O2 more or less as a default. Despite this, the service has always been pretty good and have never had any complaints, until now. I recently took out...

8Ace by Level 1: Joiner
  • 1985 Views
  • 5 replies
  • 0 kudos

Login

I can't login

Paby by Level 1: Joiner
  • 709 Views
  • 3 replies
  • 0 kudos
Jmjl87 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Transfer number

Hello. I’ve recently joined O2 and have transferred my number from my Three account. Can you tell me how long it will take for my old number to activate on my new sim?

J-WH1279 by Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to pay bill

Hi there. I cancelled my direct debit and have been billed £9.30. I am unable to log into my02 and am now living i. Australia so would like to pay the bill

Ssimon by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Sign in

Cannot sign in on the app

Daniel21 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos