on 23-06-2024 15:39
Help. I don’t have any service. Even when I try to manually select a carrier. My phone is either in SOS or No Service. I can’t sign into myo2 website because it wants to send me a text message to confirm that it’s me. But I don’t have access to my service to receive the text. Catch 22. I’ve turned my phone on and off, manually selected all carriers.
on 23-06-2024 15:45
You'll need to go in store with photo ID or message O2 online Guide: How to find help & contact O2
on 23-06-2024 15:56
on 23-06-2024 15:56
I can’t go in store because I’m in USA (yes I have a bolt on. I’ve been traveling for 8 years no problems) - do you know how to message them online? I have been trying to contact them but I always seem to end up here
on 23-06-2024 16:02
Wasn't aware you were in USA!
Social media links in the guide I gave you above.
on 23-06-2024 16:16
on 23-06-2024 16:16
It’s ok! Thank you. I messaged the instagram. Fingers crossed.
on 30-01-2025 12:33
Hi,
Can I check if this worked in the end?
I'm about to travel to the US and want to check what my options are in case my phone gets stolen. Is it possible to log on to O2 (and get a new esim, for instance) if my phone gets stolen and I no longer have access to my texts for 2FA?
on 30-01-2025 12:48
on 30-01-2025 12:48
Create another contact number in MyO2 and you will be able to select that.
Mine is my wife's number on another network