on 02-12-2024 10:51
I had an upfront £30 payment that came out my bank when I tried to order a new phone on contract. However, I couldn’t get the phone so should I not have my money refunded.
on 02-12-2024 11:06
O2 don't have the money.
Your bank is holding it and will be the ones to return it to you in a few days time.