Owing money

[Lisagarbs80]

Apparently I owe money to 02 , my ClearScore is going down , how do I find out what phone number it’s for as I’m EE ? I’ve no details 

[Bambino · Accepted solution]

@Lisagarbs80 Speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[japitts]

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@Lisagarbs80 wrote:

Apparently I owe money to 02

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What makes you say this?

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@Lisagarbs80 wrote:

my ClearScore is going down

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Are there any entries for O2 on your statutory credit file?

[Oxonian]

Please @Lisagarbs80 see :-

Credit | ICO

https://ico.org.uk/for-the-public/credit/

In particular :-

The three main consumer CRAs in the UK are Equifax, Experian and TransUnion.

I don't know much about ClearScore, but you might want to cross-check by looking at your credit report with one of the three mentioned CRAs. 👍