Not using half of data

[fade67]

Hello, I need help with reducing the cost of my airtime bill as my average usage isn't even up to half.

[pgn]

@fade67 - if you are on O2's Refresh tariff: https://www.o2.co.uk/refresh/flexible-tariffs

Good luck!

[jonsie]

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

See links below