It’s not letting me sign into my account

[Jeromemcclean27]

Not letting me sign into my 02 account 

[TallTrees]

Hi Welcome to the o2 Community Forum @Jeromemcclean27 

The app is giving difficulty ask O2 on social media if that suits send a message:

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

CONTACT ALSO

Guide: How to find help & contact O2 

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below