End of the contract

DennisPoon · ‎02-11-2024

Hi, as I would like to change to another service provider, please help to check the end date of my contract. Thank you so much

TallTrees · ‎02-11-2024

Hi @DennisPoon

Welcome to the O2 community We don't have access to accounts so you need to either check your contract details in MYO2

or

Contact o2 customer services Here

Guide: How to find help & contact O2

Or this guide to end your contract is useful read carefully

Guide: Cancelling Your Contract

HAPPINESS IS BEE SHAPED

MI5 · ‎02-11-2024

@DennisPoon

Text INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎02-11-2024

If MyO2 app or via browser is inaccessible, send an SMS with the word INFO to 85075, a free text, from the phone concerned, it will tell you what you still need to pay to leave your contract.@DennisPoon

Links to O2 Social Media Team here

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