unusable internet in sandal, west yorkshire

[slowsandal]

for years the signal in sandal has been terrible, o2 does nothing to fix it, one bar of 4G at most, highest speed 1mbps, it is impossible to watch videos on my phone in this area, how do i make o2 sort this out. this area is only ONE MILE from a city centre

[Oxonian]

@slowsandal 

As a start, please take a look at :-

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Enlli]

If it's been like that for years then any fixes may be a long time coming.

Best to try some PAYG SIM cards on other networks then move to the best as soon as you are out of contract

[slowsandal]

i tried vodafone but they are the same, assuming because they share masts with o2, and ee is not an option because they gave me constant problems(but different to this one)

[slowsandal]

if i was the government i would fine phone networks 10% of their annual revenue if they dont provide adequate signal in all urban areas (bad signal in exremely rural areas is expected)

[Enlli]

Good plan to make the networks walk away from the UK

Relax the planning laws would be a good start

[slowsandal]

are local authorities blocking installations of phone masts, they should IGNORE NIMBYS and get the masts installed

[Oxonian]

The answer to that @slowsandal is probably "yes", although changes to permitted development rights have eased the position slightly. But plenty of mast applications still seem to get refused. 

Our community member @japitts might be able offer greater insight on this. 👍 

[madasaf1sh]

@slowsandal 

Ask Kirkless Council, your local councillors and the local MP and have a look on your local planning authority website, and search for masts, and see why they get refused at Planning, and also why not ask local land owners why they dont want masts on their property, such a Wakefield Trinty, or the Rugby Union Club or Lawn Tennis club, why they dont want one or Network Rail for the Train Station...

O2 dont have to provide signal to any area if they dont want to, or where there is no ROI 

And to add I used to commute through Sandal on the train every weekday for 12 years and its always been garbage, so why people would choose o2 there I have no idea... plus Sandal is 2.6 miles from the centre of Wakefield..

[slowsandal]

it is notjust o2 that does not work there, vodafone is the same so i am going to assume every network wont work there