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signal NR33

Anonymous
Not applicable
2 phones on (n)O2. One is dual sim (voda - working fine) O2 dreadful for 2 weeks, low/no signal and dropping out mid-call. Phoned them up - dishonest response. Still no better. Got my PAC code. I'm off.
Message 1 of 6
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Bambino
Level 85: Esteemed
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And....?

 

Live results for NR33

 
  • Sorry we're currently working on a phone mast in this area

    You might experience problems making calls, using the internet, or sending/receiving emails.

    Updated 09:00 (refreshed hourly). Recent faults might not show yet.

     
    Register for an update when this issue is resolved.
  •  
  •  
    Normal coverage for Voice, text and email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
     
  •  
    Normal coverage for Mobile internet and voice (3G)
    Fast networking. For smartphones, dongles and tablets.
    Good indoors and outdoors. Good for mobile broadband.
     
  •  
    Normal coverage for Mobile Internet (4G)
    Seamless connectivity and mobile internet.
    Sorry, we do not have coverage here.

I DO NOT WORK FOR O2



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Message 2 of 6
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Anonymous
Not applicable

I wonder what information the CS reps have? It would make sense when bringing up someones account for the system to run the postcode through the live status checker as well adding this to the information available to the rep. I am sure most people would prefer to be told straight off there is a problem in your area and we're on it - rather than misleading and inaccurate responses.

Message 3 of 6
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MI5
Level 94: Supreme
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CS only have access to the status checker the same as everyone does.
It's easy to see for yourself as Bambino has demonstrated.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 5 of 6
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Anonymous
Not applicable
If there ever was a dishonest response
Message 6 of 6
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