selected cellular network for 'null' no longer av...

IainA · ‎28-05-2024

Since I updated my iphone 13s ios to 17.5.1, I keep getting this annoying message popping up. Has anyone else had this and if so, how can I get rid of it? I am with Virgin / O2

Cleoriff · ‎28-05-2024

@IainA

Check these guides Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

Also give Apple a call https://www.apple.com/uk/contact/

Veritas Numquam Perit

madasaf1sh · ‎28-05-2024

@IainA

It will be because Virgin Mobile has finally been removed from the list of networks in IOS, where you originally on VM and then moved to o2?

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎28-05-2024

@Cleoriff's advice to contact Apple is apt, @IainA -

https://support.apple.com/en-us/101582

#

Links to O2 Social Media Team here

IainA · ‎28-05-2024

Yes that is exactly right. Virgin to O2

IainA · ‎28-05-2024

Thank you. I will try them again

MI5 · ‎28-05-2024

@IainA

Pop in store with photo ID and swap to an O2 sim card, if not done so already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

selected cellular network for 'null' no longer available