Solved: downloading photos

Anonymous · ‎07-11-2013

Hi

Could someone help me please...I am trying to download my photos from my sumsung galaxy mega gt1985 to my laptop I have tried putting lead from phone then other end into port on laptop but am not sure what to do next!!!

Anonymous · ‎07-11-2013

Hi, depends what windows are you using. As you connect your phone to laptop there should show icon in the right bottom corner that you device is instaled. Then go to my computer and you will see under c or any other drives your phone, then you click on it and phone memory a memory card will open and then you can copy any files, photos, music, video in and out the phone faster then over Kies in any place in windows. This is the biggest advantage of android that not all has to go over Kies, like Iphone over Itunes.

MI5 · ‎07-11-2013

The official support software is Kies http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP
Once installed you will/should be able to copy photos, music & videos etc to and from your phone & PC.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-11-2013

Hi, depends what windows are you using. As you connect your phone to laptop there should show icon in the right bottom corner that you device is instaled. Then go to my computer and you will see under c or any other drives your phone, then you click on it and phone memory a memory card will open and then you can copy any files, photos, music, video in and out the phone faster then over Kies in any place in windows. This is the biggest advantage of android that not all has to go over Kies, like Iphone over Itunes.

MI5 · ‎07-11-2013

This is true ^^ after you have installed the phone drivers (which are part of Kies) unless you are on Win8 which "should" install the phone as a composite android device automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-11-2013

Thank you for that I am using windows vista

MI5 · ‎07-11-2013

Then you will need to install Kies for the drivers first....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-11-2013

You are welcome...there should automaticaly pop up new device and you can choose every time you connect your phone what you want to do syns, download, open memory, print....etc.

Anonymous · ‎08-11-2013

What I do is plug in the USB cable to my phone, plug it into the PC and open up "My Computer" in Windows and then just drag and drop photos from the DCIM folder to my Desktop, then upload them to my Google Picasa account.

Simple solution for me because last time I tried to install Kies it killed me Pooter!

Anonymous · ‎08-11-2013

Yes you should be able to drag and drop that's what I do