Why am I getting only intermittent signal?

[JimBob19]

I’m not sure why I am paying for such a poor service.

O2 seem to have invested a lot of time and money in not providing the one thing they are supposed to provide - a signal that enables the customer to make a phone call, receive a phone call, send a text and receive a text.

I am so frustrated by the lack of service. I also really don’t like the fact that I can’t get into my account because I can’t receive the code O2 send for getting into the account. All in all I do wonder what’s the point?

[Enlli]

First is this in a handful of places or all over.? All networks have poor spots, Three round me is diabolical!

First check out these guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Make sure you download and register on this

https://www.o2.co.uk/apps/my-network

And, if you have WiFi at home there is no excuse not to use WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling