Web Top up in Safari and IOS

Anonymous · ‎01-09-2016

There seems to be a compatibiulity problem with the latest Apple browsers and My O2. My O2 seems to think JavaScript is not enebaled evenb when it is.

MI5 · ‎01-09-2016

One for you @Toby

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jonsie · ‎01-09-2016

Strange one indeed, let's hope an Apple user can help with this as I'm fairly confident o2 won't be able to.

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Toby · ‎01-09-2016

Hi @Anonymous,

Welcome to the community! Which iOS version are you using specifically? Also, which specific device?

I will make sure to share this info with the MyO2 team.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎01-09-2016

Have you tried another browser? Try clearing cache, cookies & if you have a firewall installed then that might be blocking it

Toby · ‎08-09-2016

Hi @Anonymous,

Welcome to the community! Sorry for not seeing this thread sooner.

Which exact iOS version and device was this on? We can then investigate.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.