Virgin Media O2 to cut more than a tenth of UK job...

Enlli · ‎25-07-2023

I wonder how many in customer support roles

https://www.bbc.com/news/business-66298892.amp

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎25-07-2023

Inevitable unfortunately when companies merge

Think things will get worse before they get better....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎25-07-2023

@jonsie I'd edit your tag line if I was you. Or was it a Freudian slip🤣

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Spenny · ‎25-07-2023

@Enlli @jonsie Oh, I am here having a right giggle like I'm back at school 🤣😂

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

Spenny · ‎25-07-2023

From their perspective they are joining two companies with the same teams therefore do not need duplication of the teams.

My message back would be that as they have increased their customer base they will have to ensure that they can support them. Thought that the CS reps on the board were so helpful. Also less likely to give a BS answer as they have the whole community watching, so you had to have good staff on it. Ho...Hum.....

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

O2

Virgin Media O2 to cut more than a tenth of UK jobs