Re: Robin is the BEST employer at O2!!!!!

Whitney1 · ‎03-09-2021

I just spoke with the most loveliest colleague of yours called Robin over the phone. I was having trouble with a payment and she helped me for over 30 -minutes on the phone and was so lovely to me. I don't know where to write this review but honestly she needs to be rewarded for Being so patient and understanding with o2 customers. I've been struggling with this issue for almost 2 weeks and she was able to sort out the problem Within less than 30 minutes. I cannot thank her enough. She even credited my account for the issues I was having and I'm honestly so overwhelmed with her service!!!!!! I'm recommending O2 to everyone because of her 😭 that was the best customer service I've ever recieved 😭😭😭

MI5 · ‎03-09-2021

Well done Robyn.

Our community team will pass on your comments.

@TheresaV @Martin-O2 @LukasB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎06-09-2021

Thank you so much for sharing your wonderful experience with us! We will make sure that this feedback will reach Robin as well. I will send you a quick private message to get some more details in order to pass this on 😊

Thanks for the tag @MI5 😉

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?