I had an unsolicited Apple I phone turn up I did not order puportedly from O2

[Calrid123]

What worried me was they demanded I pay £500 and sign up to an 24 month contract at £18 per month, even though I made no such request for it. Is this some sort of scam. I have asked for the phone to be picked up and to be taken off the contract. If this does not happen I will be very angry. What amazes me is this seems likea legitimate thing O2 are doing, but the phone salesmen, are not telling people what these so called phone calls are actually about (ie no one told me I was signing up to a contract, just that my phone bills were being reduced) so it seems to be breaking the law in some way. Anybody else been subject to this?

[MI5]

@Calrid123 

It's a well known scam.
Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Change your O2 password too and any others that use the same details.
Notify your bank if you haven't done so already.

If you think you’ve been the victim of fraud – whether it’s because you’ve given details to someone over the phone, or clicked on a link in a suspicious text or email there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions.
Change your account and online account passwords. Not just your O2 account. All of them.
Forward fraudulent texts to O2 for free on 7726.
Contact Action Fraud on 0300 123 2040.
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract using your details.
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.