Problem with Order

Evets81 · ‎05-05-2024

Hi hoping someone can help because it seems that O2 are having an issue to help?

Tried to place an order for Apple Ultra 2 but got a message back saying Unfortunately there’s a problem with your account.

Haven’t even got to the credit check part this is before and have also spoken to Credit File Referrals who assure me the restriction had been overridden but tried again with no joy.

Online sales team seem to be getting the same message when trying there end.

MI5 · ‎05-05-2024

@Evets81

As customers like yourself, we can do naff all to help, sorry.

Keep on to sales to sort their issue out

– message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.