cancel
Showing results for 
Search instead for 
Did you mean: 

Price Rise 2025

Enlli
Level 69: Guiding Light
  • 9067 Posts
  • 71 Topics
  • 1817 Solutions
Registered:

When playing around in MyO2 I came across the following

Monthly price of your Airtime Plan will increase each year from your April bill.

Please refer to your current contract form for details of this increase.

Excludes Essential Plan.

 

So I looked up my current contract and it gave the usual 3.9% plus

I've never had an email regarding the change for this contract, only a ghost watch one which is 70p rise not £1.80.

Is this another case of O2 confusion

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 1 of 4
131 Views
3 REPLIES 3

pgn
Level 77: Grand Master
  • 40141 Posts
  • 245 Topics
  • 1810 Solutions
Registered:

Some charges increase by 5% every April too, @Enlli 

1000037059.png

Highlighted pink...😳

Message 2 of 4
119 Views

Enlli
Level 69: Guiding Light
  • 9067 Posts
  • 71 Topics
  • 1817 Solutions
Registered:

Yeah. This definitely says airtime plan. But officially I've not been informed of the £1.80 rise.

Not to worry though as I'm out of contract early March

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
93 Views

madasaf1sh
Level 78: King of Kings
  • 12071 Posts
  • 69 Topics
  • 3224 Solutions
Registered:

I havent had any communication either on mine or the wife's contracts... 


So not alone with another o2 mess

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
20 Views