New Pay Monthly not showing in My O2

ega95jch · ‎14-10-2023

I've just taken out a new 24 month contract. I've also had a Classic Pay As You Go for several years (which I'm maintaining). When I log on to My O2 it's only showing my the PAYG.

I ported in an old number and that seems to have been activated yesterday, although I haven't received any notifications.

I appear to have dropped off the radar. Any advice greatly appreciated!

MI5 · ‎14-10-2023

@ega95jch

You need a new login for the new contract.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ega95jch · ‎14-10-2023

Many thanks, will do!