Legit email or scam

Snu · ‎24-02-2022

I've received an email from o2CollectionNoReply@telefonica.com Is this a legitimate O2 email address?

madasaf1sh · ‎24-02-2022

It sounds legit, as Telefonica is the name of the previous owner prior to the JV with Virgin Media (liberty media).

If any doubt, contact o2 If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Snu · ‎24-02-2022

Thank you for the suggestion. Will give it a go.

MI5 · ‎24-02-2022

@Snu

I've never seen that email mailbox.

What does the email relate to and is it something you are expecting?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.