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Leaving 02 from abroad

Anonymous
Not applicable

Hi, i am living in Lanzarote, i lost my phone & although i have paid insurance since 2004, 02 say it is'nt covered because i did'nt inform them i changed handsets 2 years ago. So i want to leave 02, i don't have an english phone, & it would cost a fortune calling on my spanish mobile, going by how long i had to wait to report the lost phone, is there a way that i can leave on line, my contract finished 4 years ago, how can i leave without phoning or writing? 

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MI5
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Unfortunately you must call, use live chat or write in.
Help thread here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Bambino
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@Anonymous  If you have Skype you can call O2 on 0800 032 1402. Calling 0800 numbers on Skype is free.

I DO NOT WORK FOR O2



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Message 3 of 8
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Anonymous
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Thank you.
Message 4 of 8
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Anonymous
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Thanks nil desperandum.
Message 5 of 8
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Cleoriff
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@Anonymous wrote:
Thanks nil desperandum.

That made me smile @Anonymous. I think the person you meant to thank was @MI5. Nil desperandum is just part of his signature..Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
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MI5
Level 94: Supreme
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Registered:

@Cleoriff wrote:

@Anonymous wrote:
Thanks nil desperandum.

That made me smile @Anonymous. I think the person you meant to thank was @MI5. Nil desperandum is just part of his signature..Smiley Very Happy


It's OK "the game is on" wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
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Cleoriff
Level 94: Supreme
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Registered:

@MI5 wrote:

@Cleoriff wrote:

@Anonymous wrote:
Thanks nil desperandum.

That made me smile @Anonymous. I think the person you meant to thank was @MI5. Nil desperandum is just part of his signature..Smiley Very Happy


It's OK "the game is on" wink


Touche....Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
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