Instore CustmrSrv service

Anonymous · ‎30-06-2016

I have just been into a local Branch in Wood Green. To upgrade and buy a phone for my daughter.

I was amazed that in looking at the new Iphone to be told not to touch. Do not hold the cable.

Goodbye O2 5 other phone shops in the area.

Shocking, most assistants ask if they could help.

Bambino · ‎30-06-2016

I hope you walked straight out. That's an unforgiveable way to treat a potential customer.

I DO NOT WORK FOR O2

Cleoriff · ‎30-06-2016

How disgraceful. No wonder O2 are losing customers

Veritas Numquam Perit

jonsie · ‎30-06-2016

They don't deserve customers. ....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎30-06-2016

That member of staff seems rude & needs a reprimand

Cleoriff · ‎30-06-2016

If you wish to complain @Anonymous please follow the info in this link http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

jonsie · ‎01-07-2016

Maybe it's a franchise store but how some store assistants interact with the customers who pay their wages and keep them in a job is beyond me having been in customer service all my life either directly or indirectly.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎12-07-2016

Hi @Anonymous,

Sorry to hear about this. I shall share with the rest of the team and feel free to send me a PM if you'd like to chat about it.

Fancy writing a great device review or O2 forum guide? Send me a message!

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