I can’t buy an Apple Watch.

[Kiindu]

Hi there, I want to purchase an Apple Watch and the website rejects the application just before the credit check.

At the time I thought that, perhaps, because my phone was out of contract they wouldn’t let me sign up for one.

anyway, last week I ordered the new iPhone 16 pro on pre order and that went through fine. I then attempt to order the Apple Watch and I get the same rejection.

does anyone know what might be going on here?

[madasaf1sh]

@Kiindu 

You will need to contact the sales team, as no one on here will be able to tell you what the issue is, they are open at 8am tomorrow on 0800 081 0255

[Kiindu]

I took your advice and called them and went thought the application by phone. I also failed to pass the Eligibility check by phone, however, they were not able to provide a reason for this.

I have a good credit rating and have never missed a payment to them. The person on the phone did mention that I should try again in 30 days time.

My current running theory is that I tried to get an Apple watch whilst not being tied into a phone contract, I have now purchased the new iPhone and suspect that once the cancellation period is over I will match their eligibility or at least that is my hope.

Does anyone else have any experienced anything similar?