HOW DO I GET RID OF 02

REES1 · ‎09-08-2023

IT APPEARS I HAVE BEEN SWITCHED AGAINST MY KNOWLEDGE AND WILL. I DO NOT TRUST 02 IN ANY SHAPE OR FORM AND I WANT NOTHING FURTHER TO DO WITH 02.

madasaf1sh · ‎09-08-2023

@REES1

Against your knowledge and will is a bit far as Virgin have been telling everyone for months that all Mobile customers are moving to o2.

Your only option is to pay off your remaing minimum term in full all the details on how to do this is in this guide Guide: Cancelling Your Contract

If this is linked to any Volt Packages you will expect to see a price increase.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

REES1 · ‎09-08-2023

DO YOU WORK FOR 02

madasaf1sh · ‎09-08-2023

@REES1

Nope, this is a CUSTOMER TO CUSTOMER FORUM, there is no o2 support on here.

Ring them on 0344 809 0202 or 202

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎09-08-2023

@REES1 When you talk to O2, don't shout. Be firm but polite. That's the best way to get results

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.