Galaxy A53 5g

[GalaxyA53_5g]

I got my A53 on Contract as my Upgrade, i dropped it 12ins from the ground & it smashed plus LCD gone. I never had insurance because it was an upgrade & i never had time, how crappy is this Screen 😡 foe the price, they need 2 sort that out.. 

[Bambino]

@GalaxyA53_5g Your complaint should be directed towards Samsung: Product Help & Support | Samsung UK

[Enlli]

How a phone lands and what stress forces are applied has as much to do with the outcome as how far it falls.

Not sure how far you will get with Samsung. 

[madasaf1sh]

For a Sub £300 phone, the screen is as good as you are going to get.. 

Im sorry but the A series is Samsung's budget range, and an A series and for that matter no phone is guaranteed to survive a 12inch drop screen first or on one of pressure points. 

Samsung will charge you for a new screen, and its currently £180 ish direct, as this was user damage it will not be done under warranty, and Samsung are not known for doing things under good will..