Delivery

Swampy · ‎18-07-2020

Can I ask why “next day delivery” (if placing an order before midnight) isn’t happening? Placed an order last night - just had an email with an expected delivery date of the 20th!

Now if it’s Covid related etc etc etc - fine, but update the “next day delivery” with a reason why there will be a delay to at least inform!!!

MI5 · ‎18-07-2020

@Swampy

Usually due to no stock.

O2'S system isn't live so devices can show in stock when they aren't.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎22-07-2020

Hey there @Swampy , sorry to hear you had a delay in your order delivery earlier. Did you end up receiving it ok in the end though since you last posted?

Swampy · ‎22-07-2020

Yes thank you - just a little frustrating that’s all!