It's so annoying - sometimes I think O2 should rename their phone service "O2 Unhelpful Line" - I can't believe that one department can't talk to another and find out what is going on!
Email response I got was autoreaply saying I will get a reply in 24 hours......
Will let you know If I hear anything else
Email response I got was autoreaply saying I will get a reply in 24 hours......
Will let you know If I hear anything else
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Its not back yet...wished my weekend was as long as O2's :womanindifferent:
hmmmmmmmmmmmm, bit fishy.......
have just called O2 again and their "Customer Unhelpful line" is saying that they have no idea when it will be up nor do they know what the issue is!
Advised once again to email in, although not quite sure why.
Also could not confirm/deny if texts sent over this weekend will be captured or whether we have to manually upload again
Fingers crossed it is up again soon and who can wait a week????
Surely it would make sense to update their website message, at least they won't get loads of phone calls and emails that way.
Or I am being too logical lol!!
have just called O2 again and their "Customer Unhelpful line" is saying that they have no idea when it will be up nor do they know what the issue is!
Advised once again to email in, although not quite sure why.
Also could not confirm/deny if texts sent over this weekend will be captured or whether we have to manually upload again
Fingers crossed it is up again soon and who can wait a week????
Surely it would make sense to update their website message, at least they won't get loads of phone calls and emails that way.
Or I am being too logical lol!!
