Re: Account Bug at Virgin 12 months On

Enlli · ‎11-11-2023

https://www.ispreview.co.uk/index.php/2023/11/customers-of-virgin-media-uk-still-suffering-account-u...

I think all the regulars here know of bugs not being fixed.

Let's face it, one on here interrupted me writing this 😔

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎11-11-2023

@Enlli

The biggest "bug" of all being that popup that keeps interrupting one when using this forum.

Enlli · ‎11-11-2023

As I inferred by my post being interrupted

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎11-11-2023

My account pages are buggy on a lot of platforms, but to be honest VM's is probably one of the worst.... followed not far behind EE's

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎11-11-2023

Links to O2 Social Media Team here

Oxonian · ‎11-11-2023

@madasaf1sh

Three's was absolutely atrocious but they have recently moved customers to a new platform which doesn't have as much information and functionality but does do its job !

@Enlli

Ah, you were interrupted by not just any old bug, but by the big bug !