Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6288 Views
  • 2 replies
  • 1 kudos

Extortionate charges

Just found out that one of my phones that I am using for my young 13 year old boy who is on a 2gb tariff that I have been charged extortionate interest that is just not ethical.I deliberately put him on a low tariff as I didn’t want him using the pho...

Paulc by Level 1: Joiner
  • 3642 Views
  • 10 replies
  • 0 kudos

Digital Evolution Services - Embrace and evolve your tech

Want to change the way your business works? Are you looking to adopt new technology and Cloud solutions but don’t know where to start? We’re here to help. Say hello to our Digital Evolution Services, for managed and premium support from a brand you t...

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Chris_K by Former Staff
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Resolved! Change contact name

Hello I have taken over as secretary of a company, the other secretary has deceased but the name is showing on the contact details.How do I add and delete the name of the contact on the account?Thank you in advanceRosemary

Penllyne by Level 1: Joiner
  • 1712 Views
  • 3 replies
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Wifi Calling On Business

Hi there, My business has a contract with O2. I have been advised that I can't use Wifi Calling because of contract restrictions with O2. I can see the following exclusions for Wifi Calling: * O2 Business Mobex,* Best for Business tariffs or* Public ...

Resolved! Monthly Business Account paid

I was told by an advisor that my monthly bill was paid on the 9th of November however nothing came out my bank. They then attempted to take it out yesterday but failed and returned the direct debit. I am now being told they have no record of the dire...

Ariel Direct

Please can someone tell me how to cancel my contract with Ariel Direct, I dont wish to cancel my O2, have been misled by Ariel Direct when I was in a vulnerable postion, now I am on a business contract for some reason and paying too much, have tried ...

Resolved! Charged excessive amount for data call

I’ve Been charged an excessive amount of £104.22 for data calls!? I thought messenger video just used your data? No way could I have gone over my 8gb allowance that quickly. And if I have it’s been accidental surely a loyal customer shouldn’t be pena...

Tommo by Level 1: Joiner
  • 1905 Views
  • 2 replies
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Resolved! WIFI Calling

Here is something I have just learnt from O2: I have been a business customer with O2 for some years now. When I changed to O2, my WIFI calling actually did work. However, it stopped working over a year ago (for all of our iPhones registered to O2). ...

lawsmed by Level 2: Apprentice
  • 11953 Views
  • 15 replies
  • 1 kudos